Offering a unique and innovative watchmaking
service experience
Presentation
Pro‑Watch is a comprehensive watchmaking service platform, unique in Switzerland, recognized and certified by the Richemont, Swatch, and LVMH groups, as well as various independent brands. Pro‑Watch offers efficient, responsive, and transparent customer service management. Our qualified watchmakers continuously improve their skills through certification programs provided by our partner brands. They are therefore able to service all types of timepieces and offer the same guarantees.
Our Vision
To become the leading multi-brand customer service center for mid‑range and
high‑end timepieces.
To be at the forefront of customer service—not just a repair workshop.
To establish public-private partnerships with Swiss and French watchmaking schools.
To allow our customers to visit our workshops and experience an immersive watchmaking journey.
To create value and place the customer back at the heart of the watchmaking service.
To offer complementary services such as timepiece personalization (engraving, dials).
